Hadi Prestige is our exclusive membership program that offers our members a 40% discount on all jewelry in the online store, as well as special benefits such as free shipping on all orders, 3x more loyalty points than non-members, early access to sales and new arrivals.

The Hadi Prestige subscription is valid for one year from the date of membership. During this period, you can enjoy a 40% discount on all jewelry and other exclusive benefits.

No, but you have 30 days to cancel your Hadi Prestige subscription. Please write to us at prestige@hadijewelry.com or directly through our contact form here and read our returns and refunds policy here.

No, the discount does not apply to Hadi Prestige and our gift cards.

As a member, you also benefit from a 40% discount on our sale items. Not all promo codes are valid, but this will be indicated to you.

As a member of Hadi Prestige and by signing up for the My Hadi program, you will receive 3 times more points than our non-member customers.

You have 30 days from the confirmation of your order to cancel your subscription, only if you have not taken advantage of any benefits.

You will then be able to request an exchange, a credit note, or a refund. After this period, you will no longer be able to exercise your right of withdrawal.

If you placed an order within the 30 days, earned points with the My Hadi program, or other benefits, the Hadi Prestige subscription will be non-refundable.

Please write to us at prestige@hadijewelry.com or directly on our form here.

Find our return and refund policy here.

After your purchase, you will receive an order confirmation by email. It will include your detailed order, order number, product(s) purchased, amount paid, shipping address, billing address, and selected shipping method.

You can also find the details of your order in your customer account, if you have created one.

You can offer a gift card to the person of your choice by selecting the desired amount of 50, 75, 100, and 200 Chf/€.

You will receive by email a gift card to print or to send directly by email to the recipient containing a unique activation code to be activated on the payment page.

The activation code of the gift card is valid for 5 years from the date of purchase.

At the moment, we deliver to Switzerland and mainland France.

We prepare your order on the same day. You must send us an email within the next hour to info@hadijewelry.com, so that we can make a change.

Our logistics team is very responsive to ensure delivery within 2 to 4 days.

We work with Swiss and French Post. You can contact us by email at info@hadijewelry.com or directly through our contact form here to get your tracking number.

All orders placed before 1pm will be shipped the same day. For orders placed after 1pm, parcels will be shipped the next day. The delivery time is 2 to 4 working days, either by tracked letter or parcel.

If your order contains pre-order items, they will be shipped within 15 to 21 days, separately from the items in stock.

Delivery costs are 4 Chf/€. For purchases over 60 Chf/€, delivery is free.

For Hadi Prestige members, delivery is free on all orders.

You have a period of 30 days from the delivery date or the receipt of the gift card by email, to return the item(s) to us.

Return costs are the responsibility of the customer.

You will need to contact us by email at info@hadijewelry.com or directly through our contact form here to inform us of your request.

The returned items must not have been worn. They must be in their original packaging (box and pouch) in perfect condition.

For more information, please refer to our return policy here.

Once the returned package is received at the address indicated by our customer service, our return service takes between 4 and 7 business days to process your returns.

Once the package is processed, you will be contacted by our customer service at the email used to place the order, and our customer service may ask you for more details regarding your return or confirm the refund of your order.

Once the refund confirmation is received, you will receive the payment within 5 to 10 business days on the payment method used to pay for your order.

For more information, please refer to our returns and refunds policy here.

There are 2 reasons why some of our jewelry is available for pre-order:

• The jewelry is sold out and is waiting to be restocked
• The jewelry is currently being made, including new releases that you can discover in preview

For any pre-order jewelry purchase, we offer you a 10% discount to thank you for your patience.

For pre-order jewelry, the delivery time is 15 to 21 days.

If your order contains items in stock, they will be delivered in separate packages between 2 to 4 business days.

We accept payment methods such as credit cards (Visa/Mastercard/Maestro/American Express).

We also offer PayPal, Shop Pay, GooglePay, and ApplePay.

Your privacy and security are our top priority.

We use Shopify Payments and Paypal, highly secure and encrypted systems designed to protect customers and hold merchants accountable.

If you have a promotional code, simply enter it at checkout in the designated field (Promo code or gift card).

My Hadi is the *exclusive* rewards program from Hadi Jewelry that rewards you for your purchases.

Earn points to exchange for discounts on your future orders.

It also includes gifts on your birthday and the added bonus of referring your friends, which means a discount for them and for you!

As soon as you have accumulated enough points, you can exchange them for discount vouchers:

200 points = 10 Chf/€ discount

400 points = 20 Chf/€ discount

800 points = 40 Chf/€ discount

1000 points = 50 Chf/€ discount

Points are calculated based on the subtotal of your purchase after any discounts have been applied.

You do not earn points on taxes and shipping fees.

When products are returned for a refund, the points earned from your purchase will be deducted from your account.

In simple terms, these amazing individuals help us spread the Hadi movement, showing their love for the brand while receiving gifts and additional income!

Our Hadi Jewelry brand ambassadors are outgoing individuals who are active in their communities. Oh, and they really love Hadi Jewelry and want to share it with everyone they know!

By becoming an ambassador, you will have access to tons of free gifts and cool benefits, content, as well as an exclusive discount code that your friends, family, and followers can use to shop at the store with a 20% discount. And did we mention that we will give you a 15% commission on every sale you make?

To be a Hadi Jewelry brand ambassador, you must be active on Instagram (if you are also active on other social networks, even better!) and be over 18 years old. We are currently accepting applications from residents of Switzerland and France.

• You have made your first sale! We will send you a set of 2 jewelry of your choice.
• You have made 30 sales, receive 3 jewelry of your choice.
• You make 50 sales or more per month. Receive a set of 2 jewelry of your choice every month.

You will receive real-time emails each time you reach the next level!

You will receive each reward only once. Sales do not reset at the beginning of each new month or year, except for ambassadors who make 50 sales or more per month.

We process rewards on the 1st of each month and ship them 1 to 2 business days after processing. The delivery time is 2 to 4 business days.

Sales commissions are not counted if the person using your code cancels or returns the order.

Yes, absolutely. You simply need to sign up for the My Hadi program.

For any questions, you can send us an email at ambassador@hadijewelry.com or use our form below.

Currently, we are fully booked.

If you wish, you can send us your portfolio (with rates mentioned) and your social media links to collabs@hadijewelry.com, this will allow us to contact you later.

Currently, we are fully booked.

If you wish, you can send us your portfolio (with rates), your social media links, and your statistics to collabs@hadijewelry.com, this will allow us to contact you later.

For any collaboration request, please write to us directly at collabs@hadijewelry.com